Page 66 - PAAT_Journal_V1-2019
P. 66
PAAT Journal Vol. 1, No. 1, (June 2019)
exponentially which demands a more rapid agility for the NPM and public management
professionals to act both proactively and reactively.
Research Methodology
The first step of this research is a historical review of the evolution of public
management. “The best way to predict the future is to study the past, or prognosticate”,
quoted by Robert Kiyosaki, the famous author of “Rich Dad Poor Dad”. The second step is a
documentary research on disruptive public management (DPM). This step is aimed to state a
clear definition of DPM. The following step is to review actual case studies of selective
countries attempting to adopt the DPM with visible results. The last step is a conclusion with
recommendations that Thailand should adopt the DPM practices.
Research Findings
Historical Review: The main idea of NPM is to replace the rigid hierarchical bureaucracy
with the government guided private-sector principles for higher efficiency and effectiveness.
NPM promotes a shift from bureaucratic administration to business-like professional
management. Since then, all countries have adopted the NPM as the solution for
management of the public sector. Since then, the gap between the public and private sector
has diminished resulting in higher efficiency and effectiveness of the public programs.
Christopher Hood, a professor of Public Administration and Public Policy in the
University of London, described the NPM with seven different aspects from the conventional
public management as follows (Christopher, H. 1991:3-19).
1. Management: The NPM, through stronger and hands-on management, allows
leaders the freedom to manage freely and open-up discretion.
2. Performance standards: With explicit standards and measures of performance
management, the NPM promotes clarification of goals, targets and indicators for progression.
3. Output controls: The NPM provides a shift from the use of input controls and
bureaucratic procedures to rules relying on output controls measured by quantitative
performance indicators. It also provides options using performance-based assessments when
looking to outsource work to private companies and groups.
่
58 สมาคมรัฐประศาสนศาสตร์แหงประเทศไทย