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PAAT Journal Vol. 1, No. 1, (June 2019)
industry, retail industry and others have become less successful than new companies in the
sharing economy. Companies like Uber, Airbnb, Microsoft, Alibaba, Google, Facebook and
others in the sharing economy business model have become the world’s largest and most
successful companies. Uber is now the world’s largest taxi service provider company without
a single taxi. Founded in 2009, the company is now worth more than US$62 billion. The
history began with Travis Kalanick and Garrett Camp, the two founders, could not find a taxi
or ‘cab’ to attend the annual tech conference in Paris. The idea of UberCab was kicked off.
The same public demand still exists in many parts of the world and many nations, people
cannot find taxi services from point A to point B. Regulators in most countries began to
respond to these demands with existing regulations including ban of Uber services and
charging Uber with legal actions. Uber, as a company, failed to succeed with regulators in
some areas but won the legal battles in other areas. The main point, however, still exists and
that is the high quality and timely service of mobility for the people from point A to point B.
Satisfied public groups in many parts of the world claim that while Uber can provide the
needed services, the regulators and public management professionals fail to satisfy the public
and become troublemakers. Many countries including the U.S., some EU countries like the
U.K., Spain, France, Germany used to experience trouble with Uber’s taxi services. With
changes of service attitude and true understanding of disruptive technologies, these countries
have become successful to integrate the public demand for mobility riding and the regulation
controlling mechanism. Not only Uber and conventional taxis have become integrated under
a modern hand-held technology platform, the quality, cost and time of service have become
significantly upgraded and continuously improved.
Originated by a single criminal case involving a couple from Hong Kong who committed
murder in Taiwan, a place outside People Republic of China’s territory; the Beijing
administration called for a change in extradition regulation in Hong Kong. The change requires
legislative approval from the parliament. The governor and administrator of Hong Kong
therefore kicked off the process without a consensus from the public, a classical example of
a lack of good governance. From a molehill, the Hong Kong administrator has escalated to a
mountain. At the time of preparation of this article, more than half of million people continue
to stage protest throughout the island with no sight to an end. The use of social media has
become a great story to the success of the protest. This is done through disruptive hand-held
technology and disruptive social movement. The administration of Hong Kong is certainly
capable to the disruptive hand-held technology to the protestors but is certainly incapable
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